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Brand Discovery
Brand discovery is my first step in order for me to truly understand and capture the essence of my client's brand. It involves an in-depth exploration and analysis of my client's business, their target audience, their brand identity, and their overall marketing goals.
During this initial discovery phase, I will delve deep into researching my client's industry, their competitors, and the unique value proposition they offer to consumers. I'll examine my client's current branding elements like their logo, colour scheme, typography, and tone of voice, assessing how effectively these components communicate the desired brand image.
This comprehensive discovery process allows me to develop a thorough, holistic understanding of my client's brand, which then serves as my foundation for crafting an impactful, cohesive website design.
Design Process
This is my methodical, multi-step approach to ensure the final product is visually appealing, user-friendly, and effectively achieves my client's goals.
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Design Strategy
This is where I map out the overarching structure and flow of the website, determining the key pages, features, and functionality that will create the optimal user experience. I consider aspects like navigation, content organization, and visual hierarchy to ensure the site is intuitive and engaging for visitors.
Equally important is aligning the aesthetic direction with the client's brand identity - the colours, typography, imagery, and overall look and feel must work in harmony to convey the desired messaging and evoke the right emotional response.
Throughout this strategic design process, I'm constantly putting myself in the shoes of the target audience, anticipating their needs and pain points, and crafting solutions that will resonate with them. This user-centric approach is critical for delivering a website that not only looks great, but also functions flawlessly and provides real value to the end-user.

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This is where the fun begins. This step is to create a concept and prototype for the visual design of a website. It allows me to explore different design ideas and present a clear vision for the client to review and provide feedback on.
I dive into the actual design work, experimenting with different colour palettes, typography, layout structures, and visual elements. I also consider critical UX principles to ensure the prototype is intuitive and user-friendly. I think about things like navigation, content hierarchy, calls-to-action, and interactive features - all with the end-user experience in mind.
Once I have a solid design concept and prototype ready, I present it to the client, walking them through the rationale and key features. This is an important collaborative step, as my client's feedback will help shape the final design.
Creative Concepts
The next step is to translate the visual design concept into a functional website. This involves using the web platforms to bring my clients site to life, ensuring that it not only looks visually appealing but also operates seamlessly across various devices and browsers.
To ensure the website is fully responsive and interactive I put it through comprehensive testing. I meticulously check every element of the site, from the layout and navigation to the responsiveness across different devices and browsers.
I run through a series of quality assurance checks, assessing the site's performance, accessibility, and user experience. This involves tasks like verifying that all links and forms are working correctly, that images and multimedia are displaying as intended, and that the overall aesthetic aligns with the client's branding.
I will also gather feedback from a sample of end-users, incorporating their insights to refine the design and address any pain points.
Building & Testing
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The most anticipated and exciting moment of the entire design process is this step right here, the official launch party! It's a chance for my client and their team to come together, commemorate all the hard work that's gone into bringing your online presence to life, and officially introduce it to the world.
Beyond just celebrating the website itself, the launch party is a chance to strengthen connections, generate buzz, and get the community invested in the brand's online presence. Have guests leave with exclusive promotional offers, swag, or a better understanding of how the website will enhance their experience as customers.
The website launch party is a valuable marketing and relationship-building opportunity that allows you to make a lasting impression.
Optionally, I'll work hand-in-hand with you to plan an event that captures the personality of your brand, showcases your new digital home, and leaves attendees eager to interact with your business online.
Launch Party
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Management & Growth
My work doesn't end once a website is launched. After pouring my heart and soul into crafting the perfect design, selecting the ideal imagery, and structuring the user experience just right, I shift my focus to website management and growth in the crucial 60 days following the launch.
I closely monitor the site's progress during this time, analysing the analytics data and tracking key performance indicators to ensure the website is meeting its established goals. I pay close attention to metrics like bounce rate, time on page, conversion rates, and traffic sources to identify any areas that may need refinement or optimization. If I notice concerning trends, I quickly implement adjustments to the content, layout, or technical elements to get the site back on track.
This dedicated post-launch phase is absolutely essential. It allows me to validate the design decisions I've made, troubleshoot any problems, and implement proven growth tactics - all with the ultimate goal of delivering a website that not only looks great, but also delivers real, measurable results for my clients.

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Another crucial step in my website design process is conducting a thorough competitor analysis. This involves carefully examining the websites and online presence of direct competitors in the same industry or niche.
I meticulously study the design, features, and functionality of these competitor sites to gain valuable insights. I'll analyze the visual aesthetics, layout, navigation, content structure, and user experience of each site, taking note of what's working well and what could be improved.
This competitive research allows the designer to identify gaps in the market, pinpoint pain points for users, and recognize opportunities to differentiate my client's website.
By understanding the strengths and weaknesses of rival sites, I can then strategically craft a website that stands out, offers a superior user experience, and gives my client a competitive edge.